The type of marketing consumers actually like

It turns out consumers actually like content marketing. According to recent research, 43% of consumers say they’re more inclined to trust a business after reading branded content or a company blog—a number that is even higher (51%) if you simply focus on consumers between the ages of 18 and 44.

 

The research, commissioned by Toronto-based ads platform developer StackAdapt and conducted by Leger Marketing, also uncovered specific forms of branded content that consumers say are most likely to influence their online purchasing decisions. These include:

 

  • Examples of the brand helping other people (22%)
  • Content that helps make purchases easier (20%)
  • Explanations of how a brand’s product can improve a consumer’s life (19%)
  • The brand showing that it understands the consumer’s values (11%)

 

This is invaluable information to use when generating your next content calendar. We always believe it’s best to use your content marketing efforts to showcase the benefits you offer your customers—and how you can help resolve their most pressing issues—rather than taking an overly-salesy approach. Case studies—which clearly outline a previous customer’s challenge, and a detailed account of the process you went through to resolve it—are great options for blog posts. Alternatively, using a post to answer some of your customers’ frequently asked questions not only illustrates that you understand their needs, but that you know what you’re talking about, too.

 

What types of blog posts or branded content have you found most resonates with your consumers? Share your experience in the comment section below.

 

 

The end of the (written) word as we know it?

As someone who prefers writing over speaking any day of the week, one Rosemary O’Connor quote has always resonated with me:

 

“I write because I don’t know what I think until I read what I say.”

 

If you feel the same way, then you may have a similar reaction to Facebook’s prediction that, in five years’ time, the written word will be out—at least when it comes to social media—and video will become the communication method of choice.

 

According to the social media giant, the number of text updates has already started to diminish, while video is on the rise. As someone who gets clunky in front of a camera—who trips over her words, can’t remember what she wanted to say, and says “like”, “um” and “uh” an embarrassingly inordinate amount of times in one sentence—I can’t imagine a day when I’d ever turn a camera on myself to announce a mundane update in my life.

 

That said, I understand the whole notion of “show, don’t tell”—and while it may be difficult to capture many of life’s personal, spontaneous moments on camera, I definitely see how businesses could start relying more on video when it comes to social media marketing.

 

What do you think? Could the written word eventually become extinct? What would that type of world even LOOK like?

Simplified analytics for the non-IT user

Imagine, for a second, that all the pertinent information gleaned from your organization’s data was accessible to everyone—not just IT gurus.

Get out of your social media comfort zone

If we said any social media channel could work for your brand, would you believe us?

Drowning in content? We’ve got a solution.

If your marketing department is drowning in content—yet still failing to keep up with the demand for more—we have a few tips that might help.

Creating rabid fans of your content

The dream of every content marketer is to generate content that keeps readers coming back for more. But how exactly do you create a loyal following? In this video, Peter Shankman, founder and CEO of social media company The Geek Factory (and author of Zombie Loyalists: Using great service to create rabid fans) talks about how to create a super-loyal customer base.

Great writing starts with a great process

Outsourcing great b2b writing—content that reflects your company’s style, tone and overall brand—can be a tricky process. Not only do you have to find a great writer (or agency of writers), but you have to be able to establish a writing process that works for both parties.

 

The writing process can be different for every company. So, while an experienced writer will be able to offer suggestions as to how things could work—or how other companies have done things in the past—you ultimately have to know what will work best for your specific organization. To help, here are some questions you may want to consider:

 

  • Will you provide the writer with content ideas or will they be expected to come up with topics themselves?
  • What materials, information or interviews with subject matter experts will you provide? How will interviews be arranged and conducted?
  • How hands-on are you going to be? Will you write something first and simply ask the writer to fix it up? Or will they be expected to write the articles from scratch?
  • If you have a larger in-house team, how will you streamline the outsourcing process and keep track of the external writer’s workload?

 

Feel free to involve your writer in the discussion and acquire insight into their preferences. The ultimate goal, after all, is to find a system that works well for both parties—and is most likely to elicit great results.

 

To hear more tips on how to improve your company’s content with an external writer, download the new AR Communications Inc. ebook—The Right Fit: How To Outsource Great Writing.

 

Do copywriting formulas work?

I hate it when content takes longer to write than anticipated—especially when my calendar is overflowing with deadlines. So when I recently came across a website that offered a complete handbook of copywriting formulas—a handbook that promised to drastically reduce the amount of time I spent writing content—I felt like I hit the jackpot.

 

Right there in front of me were standard formulas for writing tweets, headlines, blog posts, web pages—virtually any form of content you could imagine. But, once I had a chance to really look at them, I have to admit—those formulas made my head spin. Honestly, I think it would take me longer to force information to fit into a template than it would to simply write that same content from scratch.

 

The entire experience got me thinking—is there really such thing as a copywriting formula? Judging from personal experience I’d say yes—but in very rare situations. If you’re sending out a standard press release—say, announcing the opening of a new office—then sure. Certain types of speeches could probably benefit from a fill-in-the-blanks approach also. But things you write in abundance—like blog posts? Personally, I think you need to freestyle those.

 

My reasoning is simple. The whole POINT of content marketing is to write pieces that will capture the attention of your target audience, and you can’t do that if all your content follows the same, predictable formula. Writing a boring, run-of-the-mill press release is fine if you just need something—anything!—to post in your website’s ‘news’ section. But if you want to really capture the attention of the media—and gain some coverage—you need it to stand out.

 

To do that, I suggest ditching the templates and, instead, trying some of these time-saving techniques:

  • Put the most interesting/important/eye-catching messages at the top of the page. Not sure what those messages are? Try implementing some tried-and-true journalistic rules—sourcing out the 5Ws, the news peg, the inverted pyramid—to help you organize your thoughts and find the nugget of information that will really speak to your audience.
  • Stop thinking so much. Can’t get that first paragraph perfect? Jot down the first thing that comes to mind—without worrying if it’s good or not. Revising it later is so much easier than getting it perfect the first time.
  • Tell the story. When verbally telling stories to others, we tend to naturally offer up the most interesting information first. It’s a great way to determine what’s really important about your piece—and also offer some clues on how to arrange your thoughts.
  • Glance at some precedents. When all else fails, look at a similar, previously-written piece of content. Pay close attention to how the information is arranged and copy that “formula” (in your own words, of course).

 

What do you think? Is there a time and a place for copywriting formulas? What tricks do you use to write efficiently? Please share—I’d love hear!