Bringing Social Media into the Strategic Planning Tent

A few weeks ago, I had the pleasure of presenting at Federated Business’s Strategic Planning Skills event.  When the invitation to present arrived a few months earlier, the topic at first blush seemed a little awkward.  Once I started to research it, I was amazed at social media’s potential impact on all the key facets of corporate strategic planning:  Sales & Marketing, Legal/Regulatory issues, Human Resources/Recruiting, and Customer Service. View or download the presentation at the link below – mind bending stuff, I promise.  Looking forward to your comments.