Customer Relations
Merit Award Winner
Online Loans – Rollout to Existing Clients
John Hancock Retirement Plan Services
Paree Katharos, ABC, Antonina Strain, Andrew Ross, Carrie Reinhardt, Noemi Chellew, David Loop, Carol Miller, Sooah Min, John Hancock, Retirement Plan Services; Saul Ives, Voicewalk, Inc.; Aviva Rabinovici, AR Communications Inc.
APEX® Award
Speech & Script Writing or "Integrating Government with New Technologies"
Speech for senior executive, Cebra Inc.
APEX® Award
Marketing & Sales
Brochures, Manuals & Reports
for BMO RSP World Funds/BMO Mutual Funds Brochure